4:00pm - 6:00pm Customer Service Category : Classes Just because you're nice doesn't mean that your business provides good customer service. Customer service is a combination of systems. This workshop will teach you how to treat your customers, keep your customers, different styles of service and how to appropriately negotiate customer complaints.
Class: $10
Location: 5121 Van Nuys Blvd., 3rd Flr.
Van Nuys, CA 91403
(818)907 9922 ...
4:00pm - 5:00pm Downtown; All About Business Loans Category : Classes Attend the All About Business Loans workshop to learn about the different financing options available to your business and how the loan process works. We will explore use of funds, interest rates and other pertinent information for SBA, microenterprise, minority, veteran and special loan programs.
Class: FREE
Location: Historic Downtown Retail Project
315 W. 9th St. Suite 501
Los Angeles, CA 90015
(213) 488 3599 ...